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Customer Support & Grievance

We're here to help you run smoothly.

Whether you need assistance configuring your first property, have billing questions, or require technical support, our team is at your service.

Support & Inquiries

For general inquiries, account assistance, feature requests, or technical questions:

Typical response time: Within 24 business hours

Grievance Redressal

In compliance with the India Digital Personal Data Protection (DPDP) Act 2023:

Designated Officer

Grievance Redressal Officer

baserabook.team@gmail.com

Statutory acknowledgement within 48 hours

Looking for quick self-serve answers?

Check our FAQ page covering billing, trial, setup, and ledgers.

Visit FAQ Page